Change of payment method
Unfortunately, it is not possible to change the payment once the order has been completed. If you have a problem with the payment, please contact our customer service team.
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Orders
Here you will find answers to frequently asked questions about all aspects of placing an order.
I did not receive the order confirmation
If you haven't received your order confirmation, here are a few possible reasons:. If none of these apply or if you're still having trouble, please reach out to our support team via the CONTACT FORM, and we'll assist you further.
My order was automatically canceled
Please contact our customer service team to resolve this issue. We will check the details and offer you a solution.