Help Center Germany x Bears with Benefits logo
Help Center Germany x Bears with Benefits logo

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Delivery takes too longUpdated 17 days ago

We understand how important it is to receive your order on time, and we apologize for any delay. Delivery times can sometimes be affected by factors such as carrier delays, busy periods, or customs procedures.

If your delivery is taking longer than expected, please check the tracking link for updates. In many cases, the tracking will be updated within a few days. We kindly ask you to wait at least three working days before reaching out, as the update may appear in the meantime.

If you still have concerns or questions after this period, please feel free to contact our customer service team via the CONTACT FORM, and we’ll do our best to assist you.

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