Tracking link not updatingUpdated 17 days ago

Sometimes, tracking information may take a little time to update in the system, especially during busy periods or when the package is in transit between hubs.

If the status of your delivery hasn’t been updated for 7 working days, please contact our customer service via the CONTACT FORM. We're here to assist you and ensure a satisfactory resolution.

Please keep in mind that once the parcel has been handed over to the carrier, we no longer have the ability to make changes to the address or control the speed of delivery.